Freeze on customer service changes in Peel from 29 March through to 9 April 2021

From Monday 29 March through to close of business Friday 9 April there will be a freeze on recurring changes to the schedules of customers in Peel Local’s (only 1 and 2 – as Peel 3 is already live). Please see the Chorus 2.0 info page for what suburbs match to which Locals. A downloadable map with listed suburbs can be accessed under ‘Documents’ on the left hand menu, or through the following link.

One off service changes during this time are permitted if the need is dire and should be directed to schedulers@chorus.org.au for actioning.

Requests for all service changes that are to appear on customer schedules from Saturday 10 April are to be forwarded to either SM-Local Peel North (Peel 1) local.peelnorth@chorus.org.au  or SM-Local Peel Central (Peel 2) local.peelcentral@chorus.org.au  for actioning. Note – if you are unsure of which Local a customer is attached to, please double click on customer profile, the fax tab holds this information.

Please contact Teresa Deakin or Mark Benardout if you need further clarification.

Note:  Peel Local South (Peel 3) email address is SM-Local Peel South Local.peelsouth@chorus.org.au

Categorised in: Chorus 2.0

This post was written by Maddie Bull